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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Vance

October 23, 2025

5  out of  5
rating by Patricia Vance
"Everyone is so helpful and nice, they saved me 1/2 of what I was paying. Great team you all have! Crystal is wonderful. She listened to all my needs, she is a great first impression walking in Katie Bennetts office. I tell everyone who is or isn't looking for insurance."
We responded:
"Thank you for the five-stars, Patricia! Our office is here for you whenever you need us, thank you for recognizing the Team and Crystal specifically. We are honored you have chosen us to protect what matters most."
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Tim Preuss

October 17, 2025

5  out of  5
rating by Tim Preuss
"Received a call from this agents office today. They are not my current agent. They called me to tell me that my agent that I have used for 20 years was retiring and I was now their client. This is 1st class customer service. Why? In 20 years I never heard from my agent. I had to call their office. I did not know my agent was retiring. No communication at all. This office called and introduced themselves to me. Told me everything that was going on and what will go on in the future with them as my agent. I have been in the customer service/ sales business for 25 years. This is how it is done. I look forward to doing business with them. I have to again leave another great review. Received a call from Cathy today to let me know some good news about my plan. I will reiterate my point from my previous review. I was with another local agent for 20 years and no one ever called me. This office and it's staff provide excellent customer service. 10/17/25- Katie Bennett is a first class agent. She recently had me come in and review my options with State Farm who I have used for over 20 plus years. My old agent never once made contact to discuss options and savings that State Farm offers. She is very knowledgeable and was fantastic to deal with. Great customer service is a dying thing but Katie is outstanding. If you need a great agent she is the one to go see."
We responded:
"Tim, we love the five-stars! Your feedback means a lot to us. I really enjoyed meeting with you and look forward to assisting you with your insurance needs for years to come. Please call or text if I can ever assist with anything else. Thanks again for your kind words!"
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Linda Shufelt

October 16, 2025

5  out of  5
rating by Linda Shufelt
"Cathy was very personable and very informative"
We responded:
"Linda- Thank you for your 5-star review! Cathy, the Team and I are happy to be your good neighbor!"
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Belkyse Valliere

October 15, 2025

5  out of  5
rating by Belkyse Valliere
"I’ve been with State Farm, Katie Bennett team for almost 4 years for my car insurance and just bundled my home and auto. Casandra made the whole process super easy and stress-free! She was so helpful and explained everything clearly. Really appreciate the great service!"
We responded:
"Belksye- thanks for taking the time to write such a nice review. I am so happy to know you had a great experience with our State Farm office and Casandra specifically. If you ever need any assistance in the future, please don't hesitate to reach out!"
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Suero Network

October 7, 2025

5  out of  5
rating by Suero Network
"Wanted to say thanks to Casandra really helped me out everything went smooth and we even had a few laughs if your looking for an insurance agent thats respectful and down to earth look no further thanks again Casandra & State Farm"
We responded:
"Thank you so much for the review, very happy to know all went smoothly and you are pleased with your service. Thank you so much for taking the time to share, it means a lot!"
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Dana Fite

October 4, 2025

5  out of  5
rating by Dana Fite
"I had a review of my insurance policies with Cathy at State Farm in Katie Bennett’s office. She answered all my questions & gave examples of how a couple of coverages would work. Cathy is very knowledgeable & made it a pleasant experience; like having a conversation wIth an old friend. It is good to have a refresher of exactly what my policies cover so I now have a better understanding & can decide if I need to make any changes. I would recommend every policyholder to take the time to do this review."
We responded:
"Dana- Thank you so much for taking the time to leave such a wonderful review about your time spent with Cathy. I am so glad to hear you felt it was worthwhile to review your insurance coverage. Cathy is a gem, and we are lucky to have her on our Team. If we can assist with anything else, please don't hesitate to reach out."
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Cole Cole

September 22, 2025

5  out of  5
rating by Cole Cole
"I spoke with Cassandra to get an auto insurance quote and she was very helpful, effective and pleasant to work with. 10/10 State farm 11/10 Cassandra. -Cole"
We responded:
"Cole- Thank you for taking the time to share your experience with not only our Agency, but specifically, Casandra. Love the 11/10 rating! Glad to hear you are pleased. "
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Bill McKenzie

September 19, 2025

5  out of  5
rating by Bill McKenzie
"Thank you Cathy for your depth of knowledge and clear explanations in our annual insurance review. Your professionalism and outstanding customer service is appreciated."
We responded:
"Bill- I am delighted to hear about your experience with Cathy. She is an amazing asset, and we are fortunate to have her on our Team. Thank you for taking the time to share your experience with her and for continuing to choose us for your insurance needs. We appreciate you!"
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diana henry

September 16, 2025

5  out of  5
rating by diana henry
"Cathy Gaughan is great!! Very knowledgeable ."
We responded:
"Diana- I couldn't agree with you more, Cathy is great! :) I am so glad you had a great meeting with her and thank you for taking the time to leave such nice feedback."
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Disaiah Johnson

September 16, 2025

5  out of  5
rating by Disaiah Johnson
"Just wanted to boost on my experience with Casandra at the office of Katie Bennett’s State Farm Office. Her customer service was friendly, patient, and extremely knowledgeable. She took the time to answer all my questions, explained my coverage options clearly, and made the whole process quick and stress-free. I had an excellent experience with this company when setting up my renters insurance. It feels great to know I’m protected and that I can rely on such a responsive and professional team. Highly recommend."
We responded:
"Disaiah- Your words mean so much, thank you for taking the time to reflect on your experience with our Agency and with Casandra specifically. We really appreciate your feedback and recommendation to others. We look forward to assisting you with your DE insurance needs for years to come."
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Stephanie Burton

September 10, 2025

5  out of  5
rating by Stephanie Burton
"Such a phenomenal service! Super knowledgeable and always looks out for the best interest of our family!"
We responded:
"Stephanie-Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. We look forward to continuing to assist with your insurance needs. "
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Carol Milton

August 25, 2025

5  out of  5
rating by Carol Milton
"Every time I have needed to talk to anyone in the office, I am so impressed with the professionalism that they all have. Thank you!!"
We responded:
"Carol- thank you so much for the 5 Star Review! It is much appreciated, and we are delighted to know you had a great experience with our State Farm office."
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Wanncita Dieudonne

August 22, 2025

5  out of  5
rating by Wanncita Dieudonne
"Mrs Kathy is a very kind and patient person! She explained things very clearly and made sure I understood everything. I appreciate the time she took to help me."
We responded:
"Wanncita- I am so happy to hear she was able to assist you in understanding your insurance. She is such a kind person and we are so lucky to have Cathy on our team. Thank you for the kind words and for being a valued customer with our Agency. "
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Loretta LeBar

August 21, 2025

5  out of  5
rating by Loretta LeBar
"Christian Dash at Katie Bennett State Farm office is second to none. He has spent his time and efficient energy helping my husband and I with various issues, including NY DMV and each time had a successful outcome. Thank you, Christian. You are the best!!"
We responded:
"Loretta- Thank you so much for taking the time to share your experience with Christian. I am so glad he was able to help with the DMV! I know there are a lot of loose ends to tie up when moving, I am glad to hear he could assist with some of them. Thanks again for recognizing his efforts!"
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Ziggy Sledz

August 20, 2025

5  out of  5
rating by Ziggy Sledz
"Casandra is the most helpful agent in the insurance business and gave me a great quote. Great to be back with State Farm after a 40 year run and a 2 year absence."
We responded:
"Ziggy- First, welcome back to State Farm! Second, thank you for recognizing your positive experience with Casandra. She does all she can to help and explain the coverage and next steps involved. I am so happy to hear you are back with State Farm and we look forward to serving you for many years to come!"
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Kat

August 13, 2025

5  out of  5
rating by Kat
"Ref Christian Dash: He was super helpful. Personality plus! He was very efficient. He ensured that I left satisfied. He was even gracious enuf to laugh at my “Jake, from SF” comment (even though I know he’s heard that 1 to the point of wanting to choke ‘said’ Jake). He was awesome! Thank you for employing him. As things are so frustrating in this day and age, it’s always welcoming to have someone with his disposition & tech knowledge."
We responded:
"Kat- This review has the whole office laughing! Thanks for the kind words about Christian, we are lucky to have him. I am glad to hear he could assist you with your insurance and tech needs and that you left with a smile. We appreciate you!"
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Amy Weller

August 13, 2025

5  out of  5
rating by Amy Weller
"Cathy was so thorough and prepared. I also enjoyed our conversation about life and sports."
We responded:
"Amy- You made Cathy's day talking about sports! Thank you so much for leaving feedback and recognizing Cathy. I really appreciate you taking the time to do so, and for being one of our valued customers."
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Joe Rodriguez

August 12, 2025

5  out of  5
rating by Joe Rodriguez
"It was great. Crystal was very courteous and professional. Sometimes an experience like this could be a little difficult because of the subject, but she made it easy and pleasant thank you, Crystal."
We responded:
"Joe- I am so glad to hear Crystal helped make your experience easy and pleasant! Thank you for taking the time to write such a nice review and for choosing us for your DE insurance needs, we appreciate you!"
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Ann Shepherd

August 10, 2025

5  out of  5
rating by Ann Shepherd
"The Katie Bennett office is an office with very professional, skilled and kind agents/staff who will go above and beyond for your insurance needs. I was having an issue concerning my policy and they were quick and considerate in finding ways for me to solve my problem which was on my end, not theirs. I would recommend their office to anyone who asks."
We responded:
"Ann- Thank you for choosing us for your insurance needs and for reaching out to us to assist. Thank you for your kind review and positive feedback. We are here if you ever need us again :)"
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Elsa Smith

August 8, 2025

5  out of  5
rating by Elsa Smith
"Christian was a pleasure to talk to. He was very kind, helpful, and patient. He took his time and provided me with a couple quotes and options. He deserves 10 star!"
We responded:
"I love the 10 Star Review!!! Elsa, thank you so much for sharing your feedback and experience with Christian. We are very fortunate to have him on our Agency Team. "
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Craig Wichlinski

August 8, 2025

5  out of  5
rating by Craig Wichlinski
"Doug and Casandra were both very helpful with getting me setup with the right plan for me. They made the experience simple and easy."
We responded:
"Craig- I am so glad to hear Doug and Casandra made your insurance experience easy! Thank you so much for choosing us for your DE insurance needs and for sharing your experience."
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stephanie wood

August 6, 2025

5  out of  5
rating by stephanie wood
"I’d just like to add / share that I’ve been with State Farm for a couple of years now; but I’ve recently just changed over to Kate Bennetts office from another location which I’m beyond grateful for them. Especially with the easy way to transfer for one with the landing ear with one of the staff that was able to reinsure me that everything was going to be okay. As well, with a phone call with a one on one to inform me about my benefits and how the package I selected was going to be handled and what I was to expect. I definitely appreciated the opportunity to talk and have that one on one time and assisted with Cathy. She was very helpful, sweet, and very patient with me (since I was at work) when I took this phone call. I’d definitely recommend anybody who’s looking for insurance to get to this office / location. You won’t be disappointed. 😊"
We responded:
"Stephanie, thank you so much for your kind words about our Agency. We are so grateful that you chose us to help with your insurance needs. We look forward to serving you for years to come 😊"
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Calvin James

August 6, 2025

5  out of  5
rating by Calvin James
"The insurance review was extremely informative. Cathy was professional, clear and completely thorough. I left the meeting with a whole new lease/understanding of my insurance life."
We responded:
"Calvin- Thank you for taking the time to leave positive feedback regarding your review with Cathy. I am so happy to hear it helped you understand your insurance. Thank you for choosing us for your insurance needs."
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Ali Bing

July 30, 2025

5  out of  5
rating by Ali Bing
"We love our State Farm agents! They have always answered every question and solved every problem we have had. Katie, Doug, Paula and Misty are the best! They feel like family."
We responded:
"Ali- wow, what a kind review. We love having you as part of our State Farm family and feel privileged to have you as a customer. Thank you for your kind words and thank you for allowing us to continue to serve your insurance needs."
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Stephanie Butler

July 29, 2025

5  out of  5
rating by Stephanie Butler
"Always a pleasure working with Missy."
We responded:
"Stephanie- Missy is one of a kind! We are so fortunate to have her on our Bennett Ins. Agency Inc. Team. Thank you so much for taking the time to recognize her, and for being a valued customer."